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Interactive Kiosk Market Analysis- Industry Size, Share, Research Report, Insights, Covid-19 Impact, Statistics, Trends, Growth and Forecast 2022-2030

Published Date: July, 2022
No of Pages: 153
Delivery Format: PDF+ Excel

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The global interactive kiosk market size was valued at USD 28.45 billion in 2021 and is projected to expand at a compound annual growth rate (CAGR) of 7.1% from 2022 to 2030. An interactive kiosk is a self-service device or computer terminal that allows users to interact digitally with information and content through a user-friendly interface. Interactive kiosks can be used for bill payment, retail sales, wayfinding, and information sharing. Because they allow users to easily access their personal information, these kiosks can be used in many areas, including healthcare and tourism.

Advanced technologies have enabled enhanced visualizations in many industry verticals, including education, corporate, retail, and sports & entertainment. Interactive kiosks allow customers to take control of their purchases, leading to higher customer satisfaction and a greater number of customers. The self-service device is a technological interface that allows customers to use a service on their own without the intervention of a service provider. Several factors have a significant impact on the self-service kiosk market. These include increased demand for self-service machines and automated devices, wireless communication technology, technological advancements, remote management, and a rise in customer satisfaction.

The interactive kiosk market is growing due to the increased demand for automated systems. Because of their seamless operation, customers are more satisfied, and the operating time is reduced than manual services; the self-service kiosks also increase customer satisfaction. Interactive kiosk technology is a rapidly growing area in the retail industry. These systems allow brands to move inside and outside of brick-and-mortar locations. The interactive kiosk market is expected to grow because of the increased adoption of interactive systems in retail applications.

Consumers’ shift is also driving the growth of the interactive kiosk market to self-service systems. These systems allow users quick and efficient services without the intervention of representatives and eliminate waiting times. The interactive display market is also growing due to rapid advancements in touch-enabled technologies. The market for interactive kiosks is constrained by strict government regulations and the high initial investment required to set up self-service kiosks. However, the market for interactive kiosks will see lucrative growth opportunities thanks to technological advancements such as tele-kiosks that use a global positioning system (GPS).

Segment Overview

The market for interactive kiosks is segmented by type, size, industry vertical, region, and geography. The market can be divided by type into self-service kiosks and vending kiosks. The self-service kiosk market is further sub-segmented as self-checkout kiosks and ticketing kiosks. Vending kiosks include food and beverage kiosks. The self-service kiosk segment occupied the leading position in terms of volume and value in 2018, and it is expected to continue this trend over the forecast period.

The market can be divided by display size. It is broken down into less than 17 inches, 17 to 19 inches, 20 to 22 in, 23 to 25 in, 23 to 25 in, 26 to 30, and 31 to 34. 35 to 40. 41 to 44. 42 to 44. 45 to 49. 46 to 49. 48 to 49. 50 to 55. 55, and 55 to 55. The market can be divided by industry verticals into entertainment, healthcare, and BFSI.

The interactive kiosk market trends are analyzed across North America, Europe, and Asia-Pacific. North America is examined across the US and Canada. Europe is examined across the UK and France. Asia-Pacific covers China, Taiwan, Japan, South Korea, and the rest of Asia-Pacific. LAMEA is Latin America, Africa, the Middle East, and Africa. The report also provides country-wise cross-sectional analyses of products and industry verticals.

Top Influencing Factors

Several factors will impact the market for interactive kiosks. These include increased demand in retail, an increase in customers’ interest in self-service systems, the surge in automated system adoption, and rapid development in touch-enabled technology, driving the market growth. The interactive kiosk market will be constrained by strict government regulations and the high price of self-service kiosks. However, a rise in the use of the kiosks that utilize global positioning systems (GPS technology) is expected to create remunerative opportunities for interactive kiosks. The market will be affected by each of these factors during the forecast period.

Competitive Analysis

NCR Corporation, Kiosk Information Systems, Advantech Co., Ltd., Meridian Kiosk, Advanced Kiosks, Diebold Nixdorf Incorporated, Source Technologies, TouchScreen Solutions, Emboss, REDYREF are the key players profiled in this report. These key players have used strategies such as product portfolio expansions, mergers & acquisitions and agreements, geographic expansion, collaborations, and collaborations to improve their position in interactive kiosks.

The Key Benefits for Stakeholders:

  • This study includes an analysis of the global interactive kiosk market and current trends, and future estimates to show the potential investment pockets.
  • The overall market analysis for interactive kiosks will be done to gain a stronger foothold.
  • This report provides information about key drivers, limitations, opportunities, and impact analysis.
  • The interactive kiosk market forecast has been quantitatively analyzed to benchmark financial competence from 2020 to 2027.
  • Porter’s Five Forces analysis illustrates the industry’s buyers and suppliers.
  • This report contains market trends and key vendors’ market share for interactive kiosks.

Interactive Kiosk Market Report Scope and Segmentation

ATTRIBUTESDETAILS
ESTIMATED YEAR2022
BASE YEAR2021
FORECAST YEAR2030
HISTORICAL YEAR2017-2021
UNITValue (USD Million/Billion)
BY REGIONNorth America, Europe, Asia Pacific, Latin America, Middle East and Africa

Key Market Segments

  • Sort by Type
    • Bank Kiosks
    • Self-Service Kiosks
    • Vending Kiosks
  • Display size
    • Below 17 inches
    • 17″ to 19.”
    • 20″ to 22 inches
    • 23″ to 25 inches
    • 26″ to 30.”
    • 31″ to 34 inches
    • 35″ to 40.”
    • 41″ to 44 inches
    • 45″ to 49.”
    • 50″ to 55.”
    • More than 55 inches
  • Vertical by Industry
    • Retail
    • Entertainment
    • Healthcare
    • BFSI
    • Government
    • Transport
    • Other
  • By Region
    • North America
      • US
      • Canada
      • Mexico
    • Europe
      • Germany
      • Italy
      • France
      • UK
      • Spain
      • Poland
      • Russia
      • The Netherlands
      • Norway
      • Czech Republic
      • Rest of Europe
    • Asia Pacific
      • China
      • Japan
      • India
      • South Korea
      • Indonesia
      • Malaysia
      • Thailand
      • Singapore
      • Australia & New Zealand
      • Rest of Asia Pacific
    • South America
      • Brazil
      • Argentina
      • Colombia
      • Rest of South America
    • The Middle East & Africa
      • Saudi Arabia
      • UAE
      • South Africa
      • Northern Africa
      • Rest of MEA

Key Market Participants

  • ADVANCED KIOSKS
  • ADVANTECH CO. LTD.
  • DIEBOLD NIXDORF INCORPORATEDE
  • EMBROSS
  • KIOSK INFORMATION SYSTEMS
  • MERIDIAN KIOSKS
  • NCR CORPORATION
  • REDYREF
  • SOURCE TECHNOLOGIES
  • TOUCHSCREEN SOLUTIONS

 

Chapter 1 Methodology and Scope
1.1 Research Methodology
1.2 Research Scope and Assumptions
1.3 List of Data Sources
Chapter 2 Executive Summary
2.1 Interactive Kiosk Market – Industry Snapshot & Key Buying Criteria, 2017 – 2030
2.2 Global Interactive Kiosk Market, 2017 – 2030 (USD Million, Thousand units)
Chapter 3 Interactive Kiosk Industry Outlook
3.1 Market Segmentation and Scope
3.2 Market Size and Growth Prospects
3.3 Interactive Kiosk Market – Value Chain Analysis
3.3.1 Vendor landscape
3.4 Interactive Kiosk Market – Technology Evolution
3.5 Interactive Kiosk Market – Market Dynamics
3.5.1 Market driver analysis
3.5.2 Market restraint analysis
3.5.3 Market challenge analysis
3.6 COVID-19 Impact on Interactive Kiosk Market
3.6.1 How are companies, buyers, and suppliers reacting to the crisis?
3.6.2 What will change post the crisis?
3.6.3 What will change post the crisis?
3.3.4 How touchless self-service kiosks are helping various industrial sectors to cope with the pandemic?
3.7 Case Study on Interactive Kiosk Market
3.7.1 U.S.-based Trillium Health Resources deployed more than 100 temperature screening kiosks of Meridian Kiosk at various locations
3.7.2 Touchless travel at the airports of Norway
3.7.3 Demand for hygienic self-ordering solutions in quick – service restaurants
3.7.4 3D cameras that allow facial recognition enables cashless and touchless payment in QSR
3.8 Interactive Kiosk Market – Architecture
3.9 Penetration and Growth Prospect Mapping
3.10 Interactive Kiosk Market – Porter’s Five Forces Analysis
3.11 Interactive Kiosk Market – PESTEL Analysis
3.12 Regulatory/Political Forces Landscape, by Region
3.12.1 North America
3.12.2 Europe
3.12.3 Asia Pacific
3.12.4 Latin America
3.12.5 Middle East and Africa (MEA)
Chapter 4 Interactive Kiosk Market: Cost Analysis
4.1 Interactive Kiosk Market Cost Analysis
4.1.1 Build of Materials Cost Analysis
4.1.2 List of components used for the effective operations of kiosks
4.2 Interactive Kiosk Market: Total Cost of Ownership (TCO) and Return on Investment (ROI) Analysis
4.2.1 Total Cost of Ownership (TCO) Analysis by Verticals
4.2.2 Return on Investment (ROI) Analysis by Verticals
Chapter 5 Interactive Kiosk Component Outlook
5.1 Interactive Kiosk Market Share By Component, 2021
5.2 Hardware
5.3 Software
5.4 Service
Chapter 6 Interactive Kiosk Type Outlook
6.1 Interactive Kiosk Market Share By Type, 2021
6.2 Automated Teller Machines (ATMs)
6.3 Retail Self-checkout Kiosks
6.4 Self-service Kiosks
6.5 Vending Kiosks
Chapter 7 Interactive Kiosk End Use Outlook
7.1 Interactive Kiosk Market Share By End Use, 2021
7.2 BFSI
7.3 Retail
7.4 Food & Beverage
7.5 Healthcare
7.6 Government
7.7 Travel & Tourism

  • Sort by Type
    • Bank Kiosks
    • Self-Service Kiosks
    • Vending Kiosks
  • Display size
    • Below 17 inches
    • 17″ to 19.”
    • 20″ to 22 inches
    • 23″ to 25 inches
    • 26″ to 30.”
    • 31″ to 34 inches
    • 35″ to 40.”
    • 41″ to 44 inches
    • 45″ to 49.”
    • 50″ to 55.”
    • More than 55 inches
  • Vertical by Industry
    • Retail
    • Entertainment
    • Healthcare
    • BFSI
    • Government
    • Transport
    • Other
  • ADVANCED KIOSKS
  • ADVANTECH CO. LTD.
  • DIEBOLD NIXDORF INCORPORATEDE
  • EMBROSS
  • KIOSK INFORMATION SYSTEMS
  • MERIDIAN KIOSKS
  • NCR CORPORATION
  • REDYREF
  • SOURCE TECHNOLOGIES
  • TOUCHSCREEN SOLUTIONS

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