444 Alaska Avenue

Suite #BAA205 Torrance, CA 90503 USA

+1 424 373 8777

24/7 Customer Support

Frequently Asked Questions

About MWR

MarkWide Research offers off-the-shelf (syndicated) market research reports as well as custom market research reports which are based on client’s requirements. Besides, MWR also maintains a vast repository of upcoming or work-in-progress market research reports, which are published at a stipulated time. Based on client requirements, these upcoming reports can be expedited.

We are headquartered in USA and have a strong workforce in India. We also have business development and client engagement offices in the United States, Germany, United Kingdom and rest of the world

MarkWide Research, as a standalone brand, has been serving the needs of corporations around the world since 2016. The parent organization of MWR is over a decade old. MWR has sold market research reports to over 13,000+ clients till date, and 70% of Fortune 500 have bought a report from us at least once.

MWR is a leading publisher of market research reports. We have a strong team of nearly 500 market research consultants, who use our in-house research methodologies in conjunction with primary & secondary research to create reliable market research reports. MWR’s report are, in fact, hosted by some of the leading research report aggregators.

To help clients find the most relevant market research report, MWR has a very intuitive search functionality on the website www.markwideresearch.com You can type the name of the report you are looking for, and automatically few suggestions will pop up. You can choose from the suggestions or use the press enter to explore the detailed list.

Although search is a first step of finding the right report, our reps are available 24x7 on live chat to assist you with any query. Besides real-time chat, we are also available round-the-clock on +1 (424) 373 8777. You can also email us at sales@markwideresearch.com with your research requirement, and you will be contacted shortly.

At MWR, we respect your decision to carry out due diligence before ordering a report. Therefore, we offer a sample of the concerned report for your review and evaluation.

In addition to the report sample, our in-house team of market research reports is available for pre-sales calls. We provide our clients transparent information so they can choose the best possible option for their organization.

In addition to sending, you a sample report through email, we also provide a demo of our previous editions on calls. Considering the confidential and intangible nature of reports, we only provide a demo of these reports in a secure environment, using our online meeting platforms.

For reports that are already published and available in our repository, the delivery timeline is 24 to 48 hours. Before reports are dispatched to the client, they go through a stringent quality check process. After the go-ahead from our quality check team, the research report is dispatched to the client.

For upcoming reports, we already published a tentative time of when the report will be available. Usually, the timeline of publication of such reports is 1-2 months. However, we understand that clients may have immediate requirements, and based on mutual discussion, we offer the best possible timeframe for such reports.

All MWR reports are available in PDF and PPT format – a spreadsheet with all market numbers is also provided to clients. Although electronic mode remains the preference for majority of our clients, we can also send a hard copy of the report.

The charges for shipping a hard copy of the report vary across locations, and the charge is usually added to the invoice of the report. The business development representative will provide you all the details regarding the shipping charges.

About Report and Post-Sales

Considering the nature of the product, we regret to inform that we do not offer any refund on the reports once dispatched to the client. However, we are committed to address client queries in a time-bound and fair manner.

If the rare scenario that you are not satisfied with the report and seek a refund, we will get down to addressing your concerns and making any amendments to the report that you deem necessary.

We are not rigid in our approach and may send revised versions incorporating changes as per your expectation. Although we are ready to go beyond the originally agreed upon, pre-purchase scope of the report, we are also bound by limitations. Any customization to the report that is outside the realm of the scope that was agreed upon may incur additional charges. Your rep will transparently explain all the options to you.

MWR reserves the right to terminate the contract if you receive a report and fail to make the payment in the stipulated timeframe. In such an event, MWR can serve a notice to cease the use of the report or delete/return the said report.

Creating a market research report is a complex, diligent activity that entails thorough planning and preparation. Once you order a report with us, we are on the move very quickly. Due to any reason if you are no longer interested in the report, the terms and conditions of the payment will still apply.

As the consultants have already worked on the report, and their work hours have been billed, MWR reserves the right to receive payment even if you are no longer interested.

In certain cases, where you change your mind within 24 hours of ordering the report, a level of flexibility may be offered. But this flexibility is on the discretion of the representative and his/her discretion will be final in such cases.

If you make a payment and express your disinterest within 24 hours, a credit note of equal/lower value may be issued. This again will be at the discretion of the rep and management of MWR.

MarkWide Research provides a free analyst access of 30 minutes, with every purchase. These analyst minutes are designed to help our clients with report related questions, concerns & gain insights into analyst perspectives

Our studies are designed to cater to all market participants across the value chain in a holistic manner. However, owing to the nature of the field of consulting, requirements can vary across a wide range. We request you to share your customization requests with us prior to a purchase. However, in case you don’t find what you need in our report, kindly, request for post-sale customization.

We offer our clients with a free 10% customization on the syndicated report. In case you have not availed this service as a pre-sale facility, we request you to share the requirements with our sales team. The research team post a feasibility will share the purview of the post-sale customization along with the price (if applicable) and the timeline.

Research studies or reports are updated once in 6 months or a year depending on the traction & need. Please contact our sales team to inquire about a report update status.

MarkWide Research has an extensive database of reports and market updates, not all of which get uploaded as individual studies. In case you are not able to find what you are looking for, kindly contact the sales team (via email or phone) and schedule an analyst call or drop in a message to discuss requirements.

About Pricing

Until not explicitly specified, the prices mentioned on our website are for global market analysis. MWR is committed to providing market research at affordable pricing. The pricing of our reports is aligned with this commitment.

The report price structure is based upon the complexity of the task, the number of consultants who were/will be engaged in report creation, primary interview & survey costs, and secondary research costs.

Custom projects are priced differently, and costing for such is discussed confidentially with the client.

Although MWR recommends global reports due to the interconnectedness of markets and relative influences, we understand that clients have varied or limited requirements.

Upon establishing feasibility that report accuracy will not be compromised, MWR does offer clients an option to extrapolate certain sections of the report. You can discuss the unique requirements with our business development rep and research specialist who will suggest the best option for you – in terms of both scope and pricing.

 

444 Alaska Avenue

Suite #BAA205 Torrance, CA 90503 USA

+1 424 360 2221

24/7 Customer Support

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