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Canada Pet Boarding Market Analysis- Industry Size, Share, Research Report, Insights, Covid-19 Impact, Statistics, Trends, Growth and Forecast 2024-2032

Published Date: April, 2024
Base Year: 2023
Delivery Format: PDF+ Excel
Historical Year: 2017-2023
No of Pages: 129
Forecast Year: 2024-2032

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Market Overview

The pet boarding market in Canada provides essential services for pet owners, offering temporary accommodations and care for their pets when they are unable to do so themselves. Pet boarding facilities in Canada cater to a wide range of pets, including dogs, cats, birds, and small mammals, providing a home-like environment and personalized care. With the increasing pet ownership rates and changing lifestyle trends, the demand for high-quality pet boarding services has witnessed steady growth, driving the expansion of the market across the country.


The Canadian pet boarding market encompasses businesses that provide boarding and lodging services for pets, offering a range of amenities and care options to ensure the well-being and comfort of pets during their stay. These facilities may vary in size, services offered, and accommodations provided, catering to the diverse needs and preferences of pet owners across different regions of Canada.

Executive Summary

The Canadian pet boarding market has experienced robust growth, fueled by factors such as rising pet ownership rates, changing consumer preferences, and increasing demand for pet care services. Pet owners in Canada prioritize the happiness and welfare of their pets, driving the demand for high-quality boarding facilities with personalized services and amenities. However, market players face challenges such as competition, regulatory compliance, and staffing issues, which require strategic considerations to ensure continued success and growth.

Key Market Insights

  1. Increasing Pet Ownership: Canada has a growing population of pet owners, with a significant proportion of households owning pets, driving the demand for pet boarding services across the country.
  2. Humanization of Pets: Changing attitudes towards pets as family members have led to increased spending on pet care services, including boarding, grooming, and daycare, reflecting the importance of pets in Canadian households.
  3. Urbanization and Lifestyle Changes: Urbanization trends, busy lifestyles, and travel commitments leave pet owners in need of reliable boarding facilities to care for their pets in their absence, creating opportunities for pet boarding businesses to meet this demand.
  4. Focus on Pet Wellness: Pet owners in Canada prioritize the well-being and health of their pets, seeking boarding facilities that offer personalized care, nutritious meals, exercise, and enrichment activities to ensure their pets’ happiness and comfort during their stay.

Market Drivers

  1. Growing Pet Ownership: The increasing number of pet-owning households in Canada, driven by factors such as companionship, emotional support, and lifestyle trends, fuels the demand for pet boarding services across the country.
  2. Changing Lifestyles: Busy lifestyles, long work hours, and travel commitments leave pet owners in need of reliable boarding facilities to care for their pets in their absence, creating opportunities for pet boarding businesses to meet this demand.
  3. Rising Disposable Income: Higher disposable incomes allow pet owners to spend more on premium services and amenities for their pets, including upscale boarding accommodations, personalized care, and additional services such as grooming and training.
  4. Urbanization Trends: Urbanization trends, with more people living in apartments and condos with pet restrictions, create a demand for alternative pet care solutions such as boarding facilities that cater to the needs of pet owners in urban areas.

Market Restraints

  1. Competition from Alternative Services: Competition from alternative pet care options such as pet-sitting services, in-home boarding, and pet-friendly accommodations poses challenges for traditional pet boarding facilities, requiring differentiation and strategic positioning.
  2. Regulatory Compliance: Compliance with regulations and licensing requirements, including health and safety standards, zoning ordinances, and animal welfare regulations, adds complexity and costs for pet boarding businesses, requiring adherence to industry best practices.
  3. Staffing and Training: Recruiting and retaining qualified staff, including trained pet caregivers, groomers, and trainers, can be challenging in a competitive labor market, requiring investment in employee training, development, and retention strategies.
  4. Seasonal Demand Variations: Seasonal fluctuations in demand, such as during holidays and peak vacation seasons, may result in capacity constraints or underutilization of boarding facilities, affecting revenue and profitability, requiring flexible staffing and pricing strategies.

Market Opportunities

  1. Expansion of Services: Diversifying service offerings to include additional amenities such as grooming, training, and daycare can attract more customers and increase revenue streams, catering to the diverse needs and preferences of pet owners across Canada.
  2. Specialization and Niche Markets: Catering to niche markets such as luxury boarding, senior pet care, or medical boarding for pets with special needs provides opportunities for differentiation and premium pricing, targeting specific segments of the pet-owning population.
  3. Technology Integration: Leveraging technology solutions such as online booking platforms, mobile apps for pet updates, and webcam monitoring systems enhances customer convenience and engagement, improving operational efficiency and transparency.
  4. Community Engagement: Building partnerships with local pet-related businesses, veterinarians, and rescue organizations fosters community engagement and brand loyalty among pet owners, enhancing visibility and reputation in the local market.

Market Dynamics

The Canadian pet boarding market operates within a dynamic landscape influenced by factors such as pet ownership trends, lifestyle changes, economic conditions, and regulatory environments. Understanding these dynamics is essential for pet boarding businesses to adapt their strategies, innovate, and stay competitive in the market, catering to the evolving needs and preferences of pet owners across different regions of Canada.

Regional Analysis

  1. Urban Centers: Major urban centers and metropolitan areas with high population densities and affluent demographics represent significant markets for pet boarding services, driven by busy lifestyles, travel commitments, and pet-friendly cultures.
  2. Suburban Communities: Suburban communities with a strong presence of pet-owning households and limited pet care options may present opportunities for establishing boarding facilities catering to local demand, offering convenience and accessibility to pet owners in suburban areas.
  3. Rural Areas: Rural areas with fewer boarding facilities may have untapped potential for pet care services, particularly for residents with limited access to pet-sitting or boarding options, requiring innovative approaches to reach and serve rural pet owners effectively.

Competitive Landscape

The Canadian pet boarding market is characterized by a mix of independent boarding facilities, franchised chains, and integrated pet care providers. Key players compete based on factors such as service quality, convenience, affordability, and brand reputation, requiring strategic differentiation through specialized services, customer experience, and community engagement to gain a competitive edge and attract pet owners across different regions of Canada.


The Canadian pet boarding market can be segmented based on various factors, including:

  1. Type of Facility: Traditional kennels, luxury resorts, in-home boarding, and specialized facilities catering to specific pet types or needs, offering a range of accommodations and amenities to meet the diverse preferences of pet owners.
  2. Service Offerings: Overnight stays, daycare, grooming, training, medical care, and additional amenities such as webcam monitoring, premium bedding, and personalized activities, providing comprehensive care options for pets during their stay.
  3. Location: Urban, suburban, and rural locations catering to different demographics and lifestyles, offering convenient access and proximity to pet owners in various regions across Canada.
  4. Target Market: General pet owners, busy professionals, frequent travelers, seniors, and pet owners with specific needs or preferences, requiring tailored services and accommodations to meet their requirements.

Category-wise Insights

  1. Standard Boarding: Traditional boarding facilities offering standard accommodations, basic care, and essential amenities for pets during their stay, catering to pet owners seeking reliable and affordable boarding options.
  2. Luxury Boarding: Upscale resorts and boutique facilities offering luxury accommodations, personalized services, and premium amenities such as spa treatments, gourmet meals, and concierge services, targeting affluent pet owners seeking exclusive experiences for their pets.
  3. Medical Boarding: Veterinary clinics and specialized facilities offering medical boarding services for pets with special needs, chronic conditions, or post-operative care requirements, providing specialized care under the supervision of trained professionals.
  4. Daycare and Socialization: Daycare centers and socialization programs offering supervised playtime, exercise, and interaction with other pets, catering to pet owners seeking daytime care and socialization opportunities for their pets.

Key Benefits for Industry Participants and Stakeholders

The Canadian pet boarding market offers several benefits for industry participants and stakeholders:

  1. Peace of Mind: Pet owners have peace of mind knowing that their pets are well-cared for in a safe and supervised environment during their absence, reducing stress and anxiety for both pets and owners.
  2. Convenience: Boarding facilities offer convenient drop-off and pick-up options, flexible scheduling, and online booking platforms, making it easy for pet owners to arrange accommodations for their pets according to their travel plans and schedules.
  3. Professional Care: Trained staff and caregivers provide professional care, attention, and companionship for pets, ensuring their comfort, well-being, and happiness during their stay, fostering positive experiences and relationships with pet owners.
  4. Socialization and Enrichment: Boarding facilities offer opportunities for socialization, exercise, and enrichment activities, promoting physical, mental, and emotional stimulation for pets, enhancing their overall health and quality of life.

SWOT Analysis

A SWOT analysis provides insights into the strengths, weaknesses, opportunities, and threats facing the Canadian pet boarding market:

  1. Strengths:
    • Growing pet ownership rates
    • High demand for pet care services
    • Diverse service offerings
    • Strong community engagement
  2. Weaknesses:
    • Regulatory compliance burden
    • Competition from alternative pet care options
    • Seasonal demand fluctuations
    • Staffing challenges
  3. Opportunities:
    • Expansion of services
    • Specialization in niche markets
    • Technology integration
    • Community partnerships
  4. Threats:
    • Economic downturns
    • Regulatory changes
    • Public health crises
    • Competitive pressures

Market Key Trends

  1. Premiumization of Services: The trend towards premiumization drives demand for luxury boarding accommodations, personalized services, and high-end amenities for discerning pet owners.
  2. Technology Adoption: Integration of technology solutions such as online booking platforms, mobile apps, and webcam monitoring systems enhances customer experience and operational efficiency.
  3. Health and Wellness Focus: Rising awareness of pet health and wellness drives demand for specialized services such as nutritional counseling, fitness programs, and holistic therapies.
  4. Community Engagement: Community-oriented initiatives, including adoption events, fundraising campaigns, and pet-friendly activities, foster brand loyalty and customer engagement.

Covid-19 Impact

The COVID-19 pandemic has had mixed effects on the Canadian pet boarding market. While initial lockdowns and travel restrictions led to temporary closures and reduced demand for boarding services, the surge in pet adoptions and increased pet ownership rates during the pandemic have contributed to a rebound in demand for boarding facilities. Enhanced health and safety protocols, including contactless drop-off and pick-up, sanitation measures, and limited capacity, have become standard practices in response to the pandemic.

Key Industry Developments

  1. Contactless Services: Adoption of contactless check-in and check-out procedures, virtual consultations, and online payments to minimize physical contact and enhance safety for pets and owners.
  2. Health and Safety Measures: Implementation of enhanced cleaning and disinfection protocols, temperature screenings, and health checks to ensure a safe and hygienic environment for pets and staff.
  3. Flexible Booking Policies: Introduction of flexible booking policies, cancellation waivers, and extended stay options to accommodate changing travel plans and uncertainties during the pandemic.
  4. Remote Monitoring Technologies: Deployment of remote monitoring technologies such as webcams and mobile apps to allow pet owners to check on their pets and receive updates in real-time during their stay.

Analyst Suggestions

  1. Adapt to Changing Demands: Stay agile and responsive to changing consumer preferences, market trends, and regulatory requirements to meet the evolving needs of pet owners.
  2. Invest in Health and Safety: Prioritize the health and safety of pets and staff by implementing robust cleaning protocols, health screenings, and safety measures in line with public health guidelines.
  3. Enhance Customer Experience: Focus on delivering exceptional customer experiences through personalized services, transparent communication, and convenient booking and payment options.
  4. Diversify Revenue Streams: Explore opportunities to diversify revenue streams through add-on services, retail offerings, and partnerships to mitigate risks and enhance profitability.

Future Outlook

The Canadian pet boarding market is poised for continued growth, driven by factors such as increasing pet ownership rates, changing consumer lifestyles, and the growing importance of pet care services. However, market players must remain vigilant and adaptive to navigate challenges such as regulatory compliance, competition, and public health concerns. Innovation, technology adoption, and a customer-centric approach will be key to sustaining growth and success in the dynamic pet care industry.


In conclusion, the Canadian pet boarding market presents lucrative opportunities for businesses catering to the diverse needs of pet owners seeking reliable and high-quality care for their beloved companions. Despite challenges such as regulatory compliance, competition, and economic uncertainties, the market remains resilient and poised for growth. By embracing innovation, leveraging technology, and prioritizing customer satisfaction and pet well-being, pet boarding businesses can thrive and contribute to the happiness and welfare of pets and their owners across Canada.

Canada Pet Boarding Market Segmentation:

Segmentation Details Information
Type Dog Boarding, Cat Boarding, Small Pet Boarding
Facility Type Kennels, Pet Hotels, In-home Pet Sitting, Veterinary Clinics, Others
Region Canada

Leading Companies in Canada Pet Boarding Market:

  1. PetSmart, Inc.
  2. Best Friends Pet Care
  3. Dogtopia Enterprises
  4. PetSmart Pet Hotels
  5. Royal Pets Hotel & Spa
  6. Whisker Tales & Doggie Pails
  7. Bow Wow Country Club
  8. Happy Tails Dog Daycare
  9. Doggieland
  10. Camp Cookstown Boarding Kennel

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