The user is responsible for any usage, sales, taxes, and customs related to their purchase. Once a purchase has been made, it cannot be reversed. It is recommended that users contact MarkWide Research representatives with any questions or concerns about transactions before making a purchase decision on the website. In the event of errors during the transaction, users should contact customer service for assistance.

Due to the type and format of the data and the confidentiality of the information provided in reports, returns are not accepted after delivery. However, if the report contains missing or incomplete data, we will provide customization. Refunds will not be granted once the report has been dispatched.